Terms of Service
Please read these terms carefully before using our products and services. These terms govern your relationship with SIRI HEAT EXCHANGER.
Last Updated
January 1, 2024
Acceptance of Terms
By accessing or using any products, services, or information provided by SIRI HEAT EXCHANGER ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, you may not use our products or services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
Products and Services
SIRI HEAT EXCHANGER specializes in the manufacture and distribution of heat exchange products, including but not limited to:
- Automotive radiators for passenger vehicles
- Commercial truck cooling systems
- Construction machinery intercoolers
- Oil coolers for various industrial applications
- Custom heat exchange solutions
All products are manufactured to industry standards and undergo rigorous quality control processes. Technical specifications and compatibility information are provided for reference and should be verified before installation.
Ordering and Payment
Orders may be placed through authorized distributors, direct sales representatives, or approved online channels. All orders are subject to acceptance by SIRI HEAT EXCHANGER.
Payment terms are Net 30 days from invoice date unless otherwise agreed in writing. Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less.
Prices are subject to change without notice. Quoted prices are valid for 30 days unless otherwise specified. All prices are exclusive of taxes, duties, and shipping costs unless explicitly stated otherwise.
Shipping and Delivery
Delivery dates are estimates only and are not guaranteed. SIRI HEAT EXCHANGER will not be liable for any delays in delivery or any consequences thereof.
Risk of loss or damage passes to the Customer upon delivery to the carrier. Customers are responsible for inspecting shipments upon receipt and reporting any damage or discrepancies within 48 hours.
International shipments are subject to customs regulations and may incur additional fees, duties, or delays beyond our control.
Warranty and Returns
SIRI HEAT EXCHANGER warrants its products against defects in materials and workmanship for a period of 24 months from the date of manufacture or 12 months from installation, whichever occurs first.
This warranty does not cover damage resulting from:
- Normal wear and tear
- Improper installation or use
- Accident, abuse, or negligence
- Use of incompatible fluids or chemicals
- Modifications or repairs by unauthorized parties
Returns require prior authorization and must be in original condition. Customer is responsible for return shipping costs unless the return is due to our error.
Limitation of Liability
SIRI HEAT EXCHANGER's liability for any claim, whether in contract, tort, or otherwise, shall not exceed the purchase price of the specific product giving rise to the claim.
IN NO EVENT SHALL SIRI HEAT EXCHANGER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF USE, OR LOSS OF DATA.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
Intellectual Property
All intellectual property rights in our products, including but not limited to patents, trademarks, copyrights, and trade secrets, remain the exclusive property of SIRI HEAT EXCHANGER.
Customers may not reverse engineer, disassemble, or attempt to derive the source code or design specifications of our products without express written permission.
Any technical information or data provided by SIRI HEAT EXCHANGER remains confidential and proprietary and may not be disclosed to third parties without written consent.
Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms or the use of our products shall be resolved through binding arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC).
The arbitration shall be conducted in English and Chinese, and the seat of arbitration shall be Shanghai, China.
Force Majeure
SIRI HEAT EXCHANGER shall not be liable for any delay or failure to perform due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or supply chain disruptions.
In the event of a force majeure situation, we will notify affected customers as soon as reasonably practicable and will use commercially reasonable efforts to minimize any resulting delays or disruptions.
Miscellaneous
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements, whether written or oral.
No waiver of any provision of these Terms shall be deemed a continuing waiver or waiver of any other provision.
SIRI HEAT EXCHANGER may assign these Terms without prior notice. Customers may not assign their rights or obligations without our written consent.
Need Clarification? Contact Our Legal Team
If you have any questions about these Terms of Service or need clarification on any provisions, our legal and customer service teams are here to help.
Legal Department
sales003@siri-heatexchanger.com
For terms clarification and legal inquiries
Customer Service
sales003@siri-heatexchanger.com
For general questions and support