Privacy Policy
Your privacy is important to us. Learn how SIRI HEAT EXCHANGER collects, uses, and protects your personal information.
This Privacy Policy was last updated on January 1, 2024
Introduction
SIRI HEAT EXCHANGER ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. As a leading manufacturer of automotive, truck, and construction machinery heat exchangers with over 20 years of industry experience, we understand the importance of maintaining your trust through transparent data practices.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to: name, email address, phone number, company name, job title, mailing address, and any other information you choose to provide when contacting us for product inquiries, technical support, or business partnerships.
Technical Information
We automatically collect certain technical information when you visit our website, including IP address, browser type and version, operating system, referring website, pages viewed, time spent on pages, and other diagnostic data to improve our website performance and user experience.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, though some website functionality may be limited if cookies are disabled.
How We Use Your Information
Business Operations
- • Process product inquiries and quotations
- • Provide technical support and customer service
- • Fulfill orders and manage business relationships
- • Communicate about our heat exchanger products
Service Improvement
- • Analyze website usage and improve functionality
- • Develop new products and services
- • Send relevant industry updates and newsletters
- • Ensure website security and prevent fraud
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.
Legal Requirements: We may disclose your information when required by law, regulation, or legal process, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
Important Notice: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
Access and Update
You have the right to access and update your personal information that we hold.
Data Portability
You may request a copy of your personal information in a structured format.
Deletion
You can request deletion of your personal information, subject to legal requirements.
Opt-out
You can opt-out of marketing communications at any time.
International Data Transfers
As a global heat exchanger manufacturer serving automotive, truck, and construction machinery industries worldwide, your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
Legal requirements
Business purposes
Your consent
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the information below:
sales003@siri-heatexchanger.com
Phone
+86 15655560053
Address
SIRI HEAT EXCHANGER
Guangzhou, China
SIRI HEAT EXCHANGER - 20+ Years of Excellence in Automotive Heat Exchanger Manufacturing